Back to Soniva
The Companion for Voice Teachers

Terms of Service

Last updated: September 13, 2026

Acceptance of Terms

By accessing or using Soniva ("the Service"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use the Service.

Description of Service

Soniva is a teaching-first studio management platform designed to help singing teachers organise lesson notes, student progress, repertoire, and scheduling. The Service is provided by BGVoiceStudio.

Eligibility & Accounts

You must be at least 18 years old to use this Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Acceptable Use

You agree to use the Service only for lawful teaching and studio management purposes. You will not:

  • Enter false or misleading information about students or lessons.
  • Upload copyrighted sheet music or repertoire files you do not have the right to store.
  • Share personally identifiable information about students in the Community Library.
  • Attempt to disrupt, reverse-engineer, decompile, or gain unauthorised access to the Service, its source code, or its underlying infrastructure.
  • Use automated systems, bots, scrapers, or crawlers to extract data from the Service or build competing products.
  • Build wrapper applications, resell, sub-license, or commercially exploit access to the Service without express written permission.
  • Use the Service to develop, train, or improve any competing pedagogical or studio management product.
  • Post personally identifiable information about your students in the Community Discussion forum, or any abusive, harassing, or off-topic content. Discussion posts are attributed to you by name and may be flagged by other teachers for admin review and removal.

No Commercial Exploitation

The Service, its features, workflows, and design are provided solely for your personal professional use as a singing teacher. You may not resell, sub-license, white-label, or commercially redistribute access to the Service. You may not use the Service as part of a competing product, nor may you use data extracted from the Service to build, train, or improve a competing platform. Any breach of this clause constitutes a material violation of these Terms.

Confidentiality

You acknowledge that the pedagogical methodologies, workflows, and structural design embodied in the Service are proprietary to BGVoiceStudio. While you retain ownership of the specific content you input, the system architecture, feature design, and operational logic of the Service remain confidential. You agree not to disclose, replicate, or assist others in replicating the Service's design or functionality.

Student Portal Booking & Automatic Booking

Students with portal access can request lessons through their private portal link. If you enable automatic booking, requests are confirmed instantly and synced to your Google Calendar. Otherwise, they appear as pending requests on your dashboard for you to confirm or decline. Automatic booking relies on your Google Calendar integration to check availability and create calendar events. Payment links associated with lesson types are powered by Stripe; Stripe processes all payment card details and we never store card numbers.

Google Calendar Integration

The Service offers optional integration with Google Calendar to help you manage your teaching schedule. When you connect your calendar, Soniva accesses your calendar events to display them within your workspace, check your availability for lesson bookings, and create, update, or delete calendar events when a lesson request is confirmed, amended, or cancelled. You may disconnect this integration at any time via Settings, which revokes our access to your Google Calendar data.

Canvas LMS Integration

The Service offers optional integration with Canvas LMS (by Instructure) to help teachers who work within institutions bring institutional context into their workspace. When you connect Canvas, you provide a personal API token generated within your own Canvas account. Soniva uses this token to import your Canvas course rosters into your student list, pull read-only course totals and per-assignment scores for display on a student’s workspace, and post lesson notes as a comment on a student’s submission for an assignment you choose. Soniva does not post formal grades to the Canvas gradebook. Your Canvas API token is stored per-teacher and can be revoked in Canvas at any time; disconnecting the integration from Settings removes your token and clears the connection. Canvas roster and grade data is accessed solely to display institutional context within your own account and is not shared with third parties.

Your Data

You retain ownership of all teaching records and student information you input. You are responsible for ensuring you have consent to store any personal data about your students. You can export or permanently delete your data at any time from within your workspace.

Intellectual Property

The Service, its software, branding, design, workflows, and underlying code are the intellectual property of BGVoiceStudio. The name "Soniva, The Companion for Voice Teachers", the Soniva logo, and all associated branding are trademarks of BGVoiceStudio and may not be used without express written permission. You retain full ownership of all content you input into the Service - including lesson notes, student records, repertoire notes, and journal entries. By using the Community Library, you grant other users a limited, non-exclusive licence to view and adopt your shared pedagogical content for their own teaching. This licence does not extend to commercial redistribution or inclusion in competing products.

Copyright, Sheet Music & Sharing Responsibility

You are solely responsible for any sheet music, scores, arrangements, lyrics, or other copyrighted material ("Sheet Music") you upload to, store in, or share through the Service. Soniva does not host, curate, or supply a library of Sheet Music; it provides storage for files you choose to upload for your own teaching use. By uploading or sharing any Sheet Music, you represent and warrant that:

You acknowledge that unauthorised reproduction or distribution of copyrighted Sheet Music may constitute copyright infringement and may give rise to civil and criminal liability. You agree to indemnify and hold harmless BGVoiceStudio against any claim, damages, costs, or losses arising from your uploading or sharing of Sheet Music or third-party links through the Service. BGVoiceStudio reserves the right to remove, without notice, any Sheet Music it reasonably believes infringes copyright, and to suspend or terminate accounts found to be repeatedly sharing infringing material. If you believe Sheet Music made available through the Service infringes your copyright, contact us at bgvoicestudio@gmail.com with details of the work and the item concerned, and we will review and act on valid notices in accordance with applicable law.

  • you hold the necessary rights, licences, or permissions to store and share that material, or the material is in the public domain, or your use qualifies as fair dealing under the Copyright, Designs and Patents Act 1988 (UK) or an equivalent exception under applicable law;
  • you will not upload or share Sheet Music that is commercially published and under copyright protection unless you are licensed to do so, including scans or copies of purchased editions, PDFs obtained from unauthorised sources, or reproductions of rental or hire materials;
  • where you share Sheet Music with a student through the portal, that sharing is for the student's personal practice use only and does not grant any right to further copy or redistribute the material;
  • any third-party links you add, such as YouTube or Spotify backing tracks, point to content hosted elsewhere; you are responsible for ensuring those links are legitimate and that the underlying content has been made available by the rights-holder or with their permission.

Termination of Account

You may delete your account at any time from Settings, which permanently removes all of your data. BGVoiceStudio reserves the right to suspend or terminate accounts that violate these Terms, the Acceptable Use policy, or the No Commercial Exploitation clause, or that create risk or liability for the Service or its users. Suspension or termination may occur without prior notice in cases of suspected misuse, reverse engineering, or unauthorised automation.

Fees & Billing

Subscription pricing, if applicable, is displayed within the Service. BGVoiceStudio reserves the right to change pricing with reasonable notice. Fees are non-refundable except where required by law.

Service Availability

The Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted access and are not liable for temporary outages, data loss caused by factors outside our control, or third-party service disruptions.

Limitation of Liability

To the maximum extent permitted by law, BGVoiceStudio shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have questions about these Terms, please reach out to us at bgvoicestudio@gmail.com.